Privacy Policy

Effective Date: [16-04-2025]
Last Updated: [16-04-2025]

At BiteWith, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our food delivery application ("App") and related services.

1. Information We Collect

We collect the following types of information when you use the BiteWith app:

• Personal Information:
• Name
• Phone number
• Delivery address
• Email address (if provided)
• Order & Payment Information:
• Order history
• UPI transaction details (we do not store your UPI credentials)
• Location Data:
• To provide accurate delivery and app experience, we may collect your device’s location when you use location-based features.
• Device & Usage Information:
• Device model, OS version
• App usage statistics (for analytics and performance optimization)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates, offers, and support messages
• Improve app functionality and user experience
• Prevent fraud and ensure platform security
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your data with:

• Registered delivery partners, to fulfill your order
• Restaurants/Cloud kitchens, to prepare and confirm your order
• Service providers, like payment gateways or analytics platforms (only when necessary)
• Authorities, if legally required under applicable laws

4. Data Security

We implement strong security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

• Access and update your account information
• Delete your account and personal data by contacting us
• Opt out of promotional messages at any time

To request data access or deletion, email us at: support@bitewith.com

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

7. Third-Party Links

The app may contain links to external websites or services. We are not responsible for the content or privacy practices of those third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes via the app or email.

9. Contact Us

If you have any questions, concerns, or complaints about this policy, feel free to reach out to us:

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